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#In321 with William Tincup, HR Superstar

1. William, there’s no doubt you're one of the people shaping the future of the world at work. What role do you think robots will play going forward?

I don't think we talk enough about the role of robots in our workplace. Essentially we should look at all ways to give us our time back. Can robots do some of the things we currently do, yes. Will that role expand over time, yes. An interesting conversation to have about robots in the workplace is at what point do robots have (employment) rights? Meaning, at first we'll treat robots like we treat printers ... after all they're assets. We might even depreciate them. Over time, robots will be more and more and more like humans. Names? Personalities? Thoughts?  Dreams? Aspirations? Free will? They'll be more like us and, in turn, we'll be more like them.

At what point do we treat them as employees and NOT glorified calculators? For instance, can we see a future where robots organize a union? 

Wouldn't that make for an interesting negotiation? I think so. Robots are here to stay and I'm excited they've decided to join us.

2. You took the time to earn your SPHR certification. Why?

Well, two reasons mainly ... (1) I wanted to know more about HR. I knew what I knew about HR from behind the desk of owning a business. I dabbled in HR. So, I was curious as to what "real" HR was all about. And, (2) I knew I wanted to speak at HR conferences and owning the SPHR designation helps that cause with SHRM related events. Not as helpful outside that arena but helpful within it. I self-studied for 3 months. Now, mind you, I have earned three degrees and two certificates. The SPHR exam was the hardest test I've ever taken. Ever. 5 hours of HR questions.  Not easy and I'll never let the certification lapse. Kidding aside, I have a great deal of respect for those that have passed the test. I also understand why some HR pros don't take the test. It's truly daunting.  

3. What impresses you, personally and professionally?

The unexpected impresses me. Flowers for no reason. Thanks with no agenda. A smile from a stranger. Random acts of thoughtfulness, kindness, etc. 

Those that know me, know that I can go from zero to darkness in five seconds. In general, dark acts don't really surprise me. I expect the worst out of people. So, people acting badly isn't really a surprise. It's the opposite ... when folks are kind and supportive. That stuff shocks me to my core.

And, I love sarcasm.  People that effortlessly wield wit are quietly my heroes.

Make sure to friend William on Facebook (http://www.facebook.com/tincup) and if you are so inclined, follow his Instagram account (http://instagram.com/williamtincup). He’s visually funny.